How to create feedback session

With BuyingTeams bank platform you are able to create feedback sessions.
To get started please follow the next steps:

View feedback sessions

1.To open feedback sessions, please go to ,,Feedback” on the navigation panel of your dashboard.

BuyingTeams bank web dashboard

2.Now you are introduced to Feedback sessions. To view specific feedback session, please click on ,,View Session” in the bottom right corner of chosen feedback session field.

BuyingTeams bank web platform view feedback sessions

3.To see responses of specific question in Feedback session, please click on ,,See Responses”

BuyingTeams bank web-platform view feedback sessions

4.Youre introduced to the responses overview, where you’re able to see users’ given scores and additional comments made on the specific question.

BuyingTeams bank web-platform view feedback sessions

Create new feedback session

1.To create new feedback session, please go to Feedback/Feedback Session on the nagivation panel of your dashboard.

BuyingTeams bank web dashboard

2.To create new feedback session, you’ll need to specify criterias linked to feedback session. Please click on ,,Select Customer”.

BuyingTeams bank web-platform create feedback sesison

3.For a specific customer group, please select relevant industry, product areas and country of Global Head Office, and select customers. Please note that there is a possibility for multiple choice. Click ,,Continue”.

BuyingTeams bank web-platform create feedback session

4.Please click on ,,All Product Areas”.

BuyingTeams bank web-platform create feedback sesison

5.Please select product areas, relevant to feedback session. Please note that there is a possibility for multiple choice. Click on ,,Continue”.

BuyingTeams bank web-platform create feedback session

6.Please click on ,,All Countries”.

BuyingTeams bank web-platform create feedback session

7.Please select relevant countries to feedback session. Please note that there is a possibility for multiple choice. Click ,,Continue”.

BuyingTeams bank web-platform create feedback session

8.Please click on ,,Continue”.

BuyingTeams bank web-platform create feedback session

9.Please enter Title and Session Description in empty fields and select deadline for the new feedback session. Click ,,Continue”.

BuyingTeams bank web-platform create feedback session

10.Please choose questions from the selected questionnaires.

BuyingTeams bank web-platform create feedback session

11.To add custom question, please click on ,,+Add Question” in the right corner of ,,Custom Question” field.

BuyingTeams bank web-platform create feedback session

12.Please enter custom question and click ,,Add Question”.

BuyingTeams bank web-platform create feedback session

13.To delete custom question please click on the bin icon at custom question.

BuyingTeams bank web-platform create feedback session

14.To add question in specific product area, please click on ,,+Add Question” in the product area’s field.

BuyingTeams bank web-platform create feedback session

15.Please enter your question and select Phase(s). Click ,,Continue”.

BuyingTeams bank web-platform create feedback session

16.Now you’re introduced to the summary of new feedback session. Here you still have the possibility to make any additional changes. When ready, please click on ,,Launch this Session”.

BuyingTeams bank web-platform create feedback session
Help

In case of any questions, issues regarding the BuyingTeams platforms, please contact BuyingTeams support line by:

Email: hello@buyingteams.com

Phone: (+45) 69 17 30 01